Brightway
Your Privacy Matters

Privacy Policy

We are committed to protecting your personal information and being transparent about how we use it.

Last Updated: December 4, 2024

Brightway Cleaning, LLC ("Brightway Cleaning," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when:

  • Requesting a quote through our website
  • Scheduling cleaning services
  • Contacting us via phone, email, or contact forms
  • Subscribing to our newsletter

This information may include:

  • Name and contact information (email, phone number, address)
  • Property details for service quotes
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Provide and manage cleaning services
  • Process quotes and service requests
  • Communicate with you about appointments and services
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist our operations (payment processors, email services)
  • Legal authorities when required by law
  • Business successors in the event of a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us: